Cross-Connection Control Made Simple

A proactive approach to community backflow prevention

Cross-connection control is essential for public water systems—and a comprehensive program ensures your system is compliant and your water customers are informed. With HydroCorp, you maintain regulatory compliance and gain measurable improvements to your system that allow you to truly detect hazards and ensure timely resolution.

ccc-tablet-hero - Cross-Connection Control Program | Backflow Prevention - HydroCorp

Cross-Connection Control Made Simple

A proactive approach to community backflow prevention

Cross-connection control is essential for public water systems—and a comprehensive program ensures your system is compliant and your water customers are informed. With HydroCorp, you maintain regulatory compliance and gain measurable improvements to your system that allow you to truly detect hazards and ensure timely resolution.

ccc-program-mobile-hero - Cross-Connection Control Program | Backflow Prevention - HydroCorp

Cross-Connection Control Made Simple

A proactive approach to community backflow prevention

Cross-connection control is essential for public water systems—and a comprehensive program ensures your system is compliant and your water customers are informed. With HydroCorp, you maintain regulatory compliance and gain measurable improvements to your system that allow you to truly detect hazards and ensure timely resolution.

Icon_Water-Safety-circle - Cross-Connection Control Program | Backflow Prevention - HydroCorp

ENHANCED
SAFETY

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SIMPLIFIED
COMPLIANCE

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REDUCED
LIABILITY RISK

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TURNKEY CUSTOMER
MANAGEMENT

Program Support Designed for Your Utility

There are two ways to manage cross-connection control compliance: a Full-Service Program, where HydroCorp manages your program end-to-end, or Software (HydroSoft), where your utility streamlines on-site and administrative program activities with the only software designed for cross-connection control.

Full-Service Cross-Connection Control

Eliminate the burden of your cross-connection control program by letting HydroCorp manage it all:

Comprehensive Backflow Prevention Software

Already have a team in the field? Adopt HydroSoft to simplify field and office operations:

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Program Development & Implementation

HydroCorp will develop a comprehensive cross connection control program and help your team implement it. The plan will guide your municipality through set-up and ongoing program management. This includes:

  • A customized, comprehensive policy and plan
  • Support documentation and overview for official adoption at the local level
  • Comprehensive activity and compliance reporting in HydroSoft, HydroCorp’s proprietary software platform
  • Dated compliance tags (where applicable) for each completed site visit or survey

On-Site Cross-Connection Control Surveys

An effective cross-connection control program must include a survey of the public water system. HydroCorp’s trained and certified field technicians conduct an on-site, visual survey and assessment. Then, our team provides digital documentation of the system including non-compliant water connections and service line materials, recommends corrective actions based on plumbing code, and identifies backflow prevention assemblies to manage test tracking.  

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Backflow Preventer Test Tracking

HydroCorp manages everything but the physical testing of backflow assemblies. Our proprietary software solution, HydroSoft, allows for easy data entry in the field by testers and maintains notification records, assembly inventory, tester certification verification, and historical test records. With automated compliance status and the support of HydroCorp’s team of experts, your utility will have fewer missed tests, easier audits, and reduced citation risks.

Program Awareness

From data management to customer communication, your team juggles a lot. HydroCorp reduces the administrative burden on your staff by managing postal notifications, including scheduling notices and non-compliance follow-ups, and providing a toll-free technical support line for water customers. Additionally, HydroCorp provides a public awareness toolkit with resources including a customized website, videos, and FAQs.  

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Ongoing Program Management

Cross-connection control programs aren’t a “set-it-and-forget-it” solution. They require ongoing maintenance to remain compliant and ensure safety for your community. HydroCorp is a partner for every stage of your program, including ongoing management. We provide periodic consultation for customized improvements to your plan to ensure it serves your municipality effectively.

Why HydroCorp?

With unmatched experience and dedication, HydroCorp supports communities nationwide to ensure safe and compliant water systems.

  • ASSE, USC, and ABPA certified surveyors
  • Over 40 years of cross-connection control experience
  • Dedicated full-time water customer service representatives
  • Hundreds of active municipal cross-connection control customers with proven results
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Hear from Our Customers

“The commitment to our community is shown on multiple levels of HydroCorp’s organization…they’re part of our team. With HydroCorp, we have not had to increase administrative staff at all to manage the program.”

Melissa Raikes, Public Works Associate
Northville Township, MI