WATER METER REPLACEMENT PROGRAM
The City of Ashland is working with technicians from HydroCorp to perform the community wide replacement program of all current water meters and reading devices. The goal of the meter replacement program is to update the community’s water meter infrastructure. This replacement program will help to ensure continuing accuracy and functional operation of the meter reading system.
The HydroCorp technician will be identifiable with a company shirt and identification badge. Appointments for the meter installation MUST BE SCHEDULED through the approved third-party contractor, HydroCorp who specializes in community-wide installation programs. Customers must ensure a fully operable shut off valve on inlet / city side prior to the appointment. However, it is recommended that both valves are operational. If the inlet valve leaks or fails during the meter replacement, it is the property owner’s responsibility to replace or repair the valve. If it is found to be unsafe to exchange the meter due to accessibility or because of obvious deterioration of the valve, the meter exchange will have to be rescheduled after the property owner has made the necessary repairs. Customers may replace/repair the valve themselves or contract a plumber of their choosing. HydroCorp and the City of Ashland will not complete the repair work.
To schedule your appointment, please visit the link below or call a HydroCorp customer service representative at 800-315-4305 Monday-Friday 7 am-5 pm CST, within seven days of this notice.
Appointments are available Monday through Thursday 8 am-6 pm. Appointments are scheduled in 4-hour windows, with a two hour window from 4 pm through 6 pm.